9777 bit Privacy Policy
When you use 9777 bit, this policy clearly explains how your personal information is collected, stored, and kept secure.
Table of Contents
This privacy policy explains how 9777 bit collects, processes, and protects user data on the platform. When you visit our website or open an account, you are considered to have accepted the terms of this policy. We recommend reading this policy together with our Terms and Conditions, as both documents together define your complete legal relationship with us.
Definitions and Scope
In this policy, "we", "our", or "9777 bit" refers to the entity operating this platform. "You" or "user" refers to any person who uses this website, creates an account, or uses the platform's services.
"Personal information" means any information that can directly or indirectly identify you — such as your name, mobile number, email address, financial transaction records, and device IP address.
This policy applies only to 9777 bit's own platform. Third-party websites or services may have their own privacy policies, for which we are not responsible.
Data Collection
2.1 Registration and Account Information
When creating an account on 9777 bit, we collect the following information:
- Full name
- Mobile number
- Email address
- Date of birth (for age verification)
- Password chosen by the user
During account verification (KYC), we may request a copy of your national ID card or passport. This is necessary to ensure financial security and prevent unauthorised use of accounts.
2.2 Financial Information
During deposits and withdrawals, we keep records of transactions. The date, amount, and associated mobile number of every transaction carried out through bKash, Nagad, Rocket, or Upay is logged in our system. We do not collect full bank account numbers or card details.
2.3 Device and Browsing Information
When you use our website, certain information is collected automatically — such as IP address, browser type, operating system, which pages were visited and when, and total session duration. This information is used to improve site performance and monitor security.
Purpose of Data Use
9777 bit uses your information only for the following purposes:
- Creating, managing, and verifying accounts
- Processing deposits, withdrawals, and transactions
- Providing bonuses and promotional offers
- Providing 24/7 customer support
- Detecting and preventing fraud
- Analysing and improving platform performance
- Meeting legal obligations
We do not sell your information to third parties. For any necessary communication with you, such as account verification or transaction confirmation, we may use SMS or email.
As part of ensuring responsible gaming on our platform, we monitor user betting behaviour. If a user engages in unusual activity or submits a self-exclusion request, that information is stored securely.
Data Storage and Security
4.1 Technical Security
9777 bit uses SSL (Secure Socket Layer) encryption to protect user data. All data transferred between your browser and our servers is encrypted, making it impossible for third parties to read.
Data stored on our servers is also encrypted and kept in secure data centres. Only authorised staff can access this data for specified purposes, and a log of every access is maintained.
4.2 Data Retention Period
We retain your information while your account is active and for a defined period after that. Transaction records may be kept for an extended period for financial audit purposes. If you request permanent account closure, we delete as much data as technically possible, though information that falls under legal obligations may be exempt.
4.3 Password Security
Your password is never stored in plain form in our system — it is transformed and stored through one-way cryptographic hashing. Please change your password regularly and do not share it with anyone.
Sharing Data with Third Parties
9777 bit does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, limited information may be shared in specific circumstances:
5.1 Service Provider Partners
We use trusted third-party services for payment processing, technical infrastructure, and customer support. These partners operate under strict data protection agreements with us and may not use your information beyond the stated purpose.
5.2 Legal Requirements
Where required by a court order, government investigation, or legal obligation, we may be required to provide relevant information to the appropriate authorities. In such cases, we will provide only the specific information requested.
5.3 Business Transfer
In the event of a business merger or acquisition, user information may form part of the transferable assets. However, the new operating entity will also be required to maintain standards consistent with this privacy policy.
Cookies and Tracking
6.1 Use of Cookies
9777 bit uses cookies on the website. Cookies are small text files stored in your browser that help remember your identity and preferences on future visits. There are three types of cookies:
- Essential cookies: Required to maintain login sessions and run the site's core functions.
- Functional cookies: Remember your language preference and interface settings.
- Analytics cookies: Collect website usage statistics, which are used to improve the service.
You can disable cookies at any time from your browser settings, though this may limit some site functionality.
6.2 Analytics Tools
We may use third-party analytics tools to analyse website traffic and usage patterns. These tools generally collect anonymised data and do not individually identify users.
Protection of Minors
All services on 9777 bit are for persons aged 21 or above only. We do not collect or store any personal information from minors (those under 21).
If a minor has created an account using false information and this is reported to us, the account will be closed immediately and the associated information will be deleted. Parents or guardians may contact our support team regarding this matter.
User Rights
As a user of 9777 bit, you have the following rights:
8.1 Right to Access Data
You may request a copy of your own information stored with us. We will fulfil this request within a reasonable time.
8.2 Right to Correct Data
If any information stored in your account is incorrect or incomplete, you may request a correction. Many details can be updated directly from account settings.
8.3 Right to Delete Data
In certain circumstances, you may request deletion of your personal information. However, we may be required to retain some information for a defined period due to legal obligations.
8.4 Right to Object to Processing
If you object to marketing communications or certain types of data processing, you may let us know. Contact our customer support team and we will review your request as soon as possible.
For answers to more general questions on this topic, visit our FAQ section, where you will find answers about accounts, data security, and payments.
Policy Changes
9777 bit reserves the right to modify or update this privacy policy at any time. If there are significant changes, we will post a notice on the website and attempt to inform registered users by email.
Continuing to use the website after changes are made will be considered acceptance of the updated policy. We therefore recommend checking this page regularly. You can tell whether the policy has been recently updated by looking at the "Last updated" date at the top of the page.
If you object to the revised policy, you have the right to close your account and stop using the platform.
Contact
If you have any questions, complaints, or requests regarding this privacy policy, please contact our support team:
- Via live chat: Direct chat support is available on the website seven days a week, twenty-four hours a day.
- Via email: [email protected]
Our support team can assist you in both Bengali and English. For data protection requests, we may verify your identity before responding, which is done for your own security.